Abstract
The aim of this study is to define the effects of digital technologies on the insurance industry. In order to answer this question, the literature is searched systematically. Journal articles, proceedings, research reports and projects completed between 2005 and 2021 are also examined.
As a conclusion, it has been determined how the business processes of insurance companies will undergo possible evolutionary change in the future.
Keywords
Digitalization, Insurance.
JEL Classification
G22, L25
How to cite this article: Kırkbeşoğlu, E. (2021). How Digitalization Affects Insurance Companies: Current Status and Future Expectations. International Journal of Insurance and Finance, 1(1), 33-44. https://doi.org/10.52898/ijif.2021.4